Privacy Policy

Last updated: 11 March 2026

Please read this Privacy Policy carefully.

This Privacy Policy explains how fdviewer.com (the “Website”, “Platform”, or “FD Viewer”) collects, uses, and protects your personal information. The Website and Platform are operated by Crafted Harbour Limited (“we”, “our”, “us”, or the “Company”).

This policy explains:

What personal data we collect
How we use your data
How we protect your information
Your rights regarding your personal data

It also explains how you can access, update, or delete your information.

You can use the Website without providing personal information. However, the Website may use cookies if you allow them.

If you want to use the Platform services, we may need to collect and process some personal data.

Usually, we collect your data with your consent, unless the law allows us to process it for other reasons, such as fulfilling a contract or protecting our legitimate business interests.

All personal data is processed according to applicable data protection laws.

This Privacy Policy is part of our Terms of Use.

Acceptance of This Policy

If you do not agree with this Privacy Policy, please do not use the Website or Platform.

By using FD Viewer or its services, you confirm that you accept this Privacy Policy.

We may update this policy from time to time. If important changes happen, we will update this page. The changes will take effect immediately after publication.

Please review this policy regularly to stay informed.

This Privacy Policy includes the following sections:

Definitions
Personal Data Collection and Use
Categories of Personal Data
Encrypted Data
Legal Matters
Data Storage
Your Rights
Children’s Privacy
Data Retention
Miscellaneous

Definitions

Personal Data
Any information that can identify a person, such as name, email, ID number, location data, or online identifiers.

Controller
The organization that decides how and why personal data is processed.

Processor
A person or company that processes personal data on behalf of the controller.

Processing
Any action performed on personal data, including collecting, storing, using, sharing, or deleting it.

User (Data Subject)
Any person whose personal data is processed when using the Website or Platform.

Pseudonymization
A method where personal data cannot be connected to a specific person without additional information.

Encryption
A security method that converts data into a coded format so unauthorized people cannot read it.

Consent
Permission given by the user to process their personal data.

Personal Data Collection and Use

Anyone can visit our Website without providing personal data. However, cookies may still be used if you allow them.

If you want to use the Platform services, we may collect your personal data for the following reasons:

To provide access to the Website or Platform
To process payments and manage your account
To verify your identity
To provide customer support
To improve our services and user experience

We may also use your personal data to:

Personalize your browsing experience
Send account notifications
Send payment confirmations
Communicate important service updates
Provide statistical information to our partners
Send marketing messages (only with your permission)

If you do not provide the required information, such as your email or payment details, you may not be able to create an account or use our services.

Types of Personal Data We Collect

We may collect the following information:

Account Information

Name
Email address

Technical Information

IP address
Device information
Network and operating system details

Usage Information

We may collect information about how you use the Website, such as:

Pages you visit
Links you click
Products or services you purchase

Location Data

General location information may be collected for statistics.

Cookies and Tracking Data

Cookies and similar technologies help improve Website functionality.

Data Sharing

We do not sell your personal data.

However, your information may be shared with trusted service providers when necessary to operate our Platform, such as:

Email service providers
Cloud storage providers
Payment processors

We may also share data if required by law or government authorities.

Account Security

To use the Platform, you must create an account with a login and password.

Your password protects your account, so you must keep it safe and confidential.

If you use a shared or public computer, remember to log out after using your account.

Payment Information

When you purchase our services, you may need to provide payment information, such as:

Card number
Card expiration date
Your name
Email address

Payments may be processed by third-party payment providers.

Important:
Never send your full card details (card number, CVV, expiration date) via email or live chat.

Cookies and Tracking Technologies

Our Website uses cookies.

Cookies are small files stored in your browser that help improve your browsing experience.

Cookies help us:

Understand how visitors use the Website
Remember user preferences
Improve our services

You can disable cookies in your browser settings. However, some Website features may not work properly without them.

We may also use:

Log files
Pixel tags (web beacons)

For more details, please see our Cookie Policy.

Data Encryption and Security

We use strong security measures to protect your personal data.

Our systems include:

Firewalls
Encryption technologies
Secure servers
Limited access to sensitive data

We use modern encryption technologies, including:

RSA encryption (4096-bit)
AES encryption (256-bit)

User passwords are not stored directly. Only secure password hashes are stored.

Legal Matters

Your use of the Platform is private, but we may disclose information if necessary to:

Follow legal requirements
Investigate fraud or illegal activity
Enforce our Terms of Use
Protect the safety and rights of users or the public

If the Company is sold, merged, or transferred, your data may be transferred to the new owner.

Data Storage

Personal data is usually stored on secure servers located in:

Germany
Netherlands
Other EU regions

We follow industry best practices to protect all stored data.

Your Rights

You have several rights regarding your personal data.

You can:

Request access to your personal data
Request a copy of your data
Correct inaccurate data
Request the deletion of your data
Restrict data processing
Object to marketing use of your data
Transfer your data to another provider
Withdraw your consent at any time

To exercise these rights, contact us at:

info@fdviewer.com

Children’s Privacy

Our Website and Platform are not intended for children under 16 years old.

We do not knowingly collect personal data from children.

If we discover that we have collected data from a child, we will delete it as soon as possible.

Parents should monitor their children’s internet activity.

Data Retention

We store personal data only as long as necessary:

To provide our services
To meet legal obligations
To resolve disputes

After that period, the data is securely deleted.

Changes to This Policy

We may update this Privacy Policy at any time.

If we make changes, we will update the “Last Updated” date at the top of this page.

Please check this page regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@fdviewer.com